Can an FPA use PACER On-Line for selected
claims and still utilize a batch process for a majority of claims?
Yes. A FPA can use PACER On-Line for
selected claims while continuing to use a batch process for the rest.
Do FPAs need a 386, or 486 PC to use PACER
Yes. The minimum PC for PACER On-Line
access is a 386, assuming that digital imaging will not be required. If digital imaging is
desired, a 486 is the minimum requirement (please see the Equipment Requirements list for
How do we access PACER On-Line?
The access method is determined by an
organization's communication capabilities and connectivity to FMSNet. In general, most
organizations will access PACER On-Line via a modem and dial-up telephone connection.
If a FPA has any unusual processes, can
PACER On-Line accommodate them?
FMS will look at each situation and work
with the agency to overcome obstacles regarding unusual processes. PACER On-Line has the
flexibility to accommodate the unique needs of most organizations.
PACER On-Line requires a USER ID. Will it be the same as
the GOALS ID?
No. PACER On-Line will have its own ID.
PACER On-Line requires a password to access
the system. Will the password be generated by FMS?
FMS will generate the password initially.
The user must change the password when or after he/she first signs-on to PACER On-Line.
Passwords will expire every 30 days and must be changed by the user when prompted to do so
by the PACER On-Line system.
Will the FPAs receive an electronic or a
The type of disposition an organization
will receive from PACER On-Line is determined by the method used in submitting claims. In
general, if claims are submitted on-line, the initial disposition (Daily Advice of Status)
will be returned to the agency on-line. Subsequent dispositions generated during the
claims adjudication process will be provided via paper SF-3859. If an agency submits a
paper SF-1184, the disposition will be via a paper Daily Advice of Status notice.
Organizations that continue to submit claims via magnetic tape or electronic file
submission will receive their disposition notices in the same manner.
How will agencies receive cancellation
information? Must agencies wait for receipt of the Standard Form 1098?
Agencies will receive cancellation
information in the same manner as they do in today's environment.
What type of database files are used in PACER On-Line?
Database files are in Datacom. The Language is Ideal.
Can PACER On-Line screen displays be printed?
Yes. PACER On-Line screen displays can be
printed by using the print screen function.
Will PACER On-Line use TIN (Tax
Yes. The TIN is a 9-digit taxpayer
identification number. This is a unique identifier assigned to all individuals and
businesses that file tax returns in the US. The TIN for individuals is their Social
Security Number (SSN). The TIN for businesses is the Employee Identification Number or
EIN, assigned by IRS. The Treasury Financial Manual (TFM) Bulletin 95-10, dated 8/18/95,
requires that all Federal program agencies use TINs for vendor, miscellaneous, and salary
payments. The compliance date for TIN usage was January 1, 1996. In PACER On-Line, the
payee's TIN will be used to initiate a query.
What is the time frame for receiving a
The time for receiving a digital image
depends on how the image is requested (either on-line or batch), how long the image has
been on the FRB Archive, and whether or not the image has ever been requested before.
Images that have been requested before and are resident at the DI platform will be
available IMMEDIATELY. Images that have been archived by the Federal Reserve System (FRS)
in the preceding 6 months will normally be available within a few hours. Images that have
been archived for more than 6 months will be available within 24 hours of the request.
What is the processing time for the Adjudication
The current FMS standard for processing forgery and
non-receipt claims is 14 days or less.
What is the implementation schedule for
This will be decided by the FMS Regional
Financial Centers (RFCs) in conjunction with their respective customer agencies based on
payment and claims volumes, payment file types, claims input media, existing
telecommunications connections, agency needs, etc.. FMS's Financial Information Office in
conjunction with the Non-Treasury Disbursing Offices, The Federal Reserve Banks, and the
U.S. Secret Service will develop an implementation schedule for organizations not serviced
by our Regional Financial Centers.
What cost will FPAs incur for digital
imaging and PACER On-Line?
FMS will not charge an agency to utilize
PACER On-Line. Agencies may incur costs for the requisite hardware and software (see
Equipment Requirements list). The main charge to the user will be the way of telephone
line usage charges incurred while on-line, receiving, or transmitting information. The
only charge payable to FMS will be for copies of checks that are older than 18 months
(following date of issuance) which is also done in today's environment. The current cost
is $5.50. FMS is currently developing a cost strategy for check copies in an imaging
Are there any new reports in PACER On-Line
regarding TDO claims and payments?
No. Reports will be the same as those
received by FPAs today.
Does PACER On-Line have security functions built
into the system?
Yes. PACER On-Line has several layers of
access security built into it. A secure ID card and FMS password is needed to gain access
to the mainframe. A password and user ID combination is used to gain access into the PACER
On-Line system. Once into the system, PACER On-Line determines exactly what information an
individual has access to, based on the User Access Control List and User Profile
Previously submitted by the agency management. The User Profile defines the level of
security and access to information allowed for each employee who will use the system.
How will agencies be trained in preparation for
using PACER On-Line?
FMS is developing a self-paced software training
instrument. It is a Computer Based Training (CBT) program developed as a stand alone
application that can be installed on any Windows 3.1, 95, or NT capable computer. Having
completed the various lessons within the CBT, personnel will possess the skills and
abilities that are needed in order to successfully navigate through PACER On-Line. The CBT
can be installed via a CD-ROM or 3.5" diskettes and will be available for agencies soon.
What skills should agency personnel possess to effectively
utilize PACER On-Line?
Suggested pre-requisite training for PACER On-Line includes:
Familiarity with a personal computer (PC)
Windows (for those agencies/employees utilizing the digital imaging
capabilities of PACER On-Line)