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OTCnet Support

For information on OTCnet, please contact the following teams or individuals. To download a printable OTCnet Contact Guide, click here.

The OTCnet Customer Service Team
Toll free phone: (866) 945-7920
Toll phone: (302) 323-3159
DSN phone: (510) 428-6824, Options 1, 2, 4

Deployment Team
The Deployment Team assists each agency in the OTCnet onboarding process and in the creation or expansion of new endpoints for both deposit processing and check capture.
Phone: (703) 377-5586
Email: FMS.OTCDeployment@citi.com

Security Team
The Security Team is responsible for setting up all new Primary Local Security Administrators (PLSAs), initial authorizing of Local Security Administrators (LSAs) and assisting agencies with the provisioning of new users.
Phone: (866) 945-7920; option 5
Email: FMS.OTCSecurity@citi.com

Reginald McKinney, OTCnet Business Lead
Phone: (202) 874-6893
Email: Reginald.McKinney@fiscal.treasury.gov

Tameka Leonard, OTCnet Financial Program Specialist
Phone: (202) 874-5291
Email: Tameka.Leonard@fiscal.treasury.gov

Collections Information Repository (CIR)
Website: http://www.fms.treas.gov/cir/index.html

   Last Updated:  September 17, 2014