Overview - Agency Involvement

• TRS - What It Is and What It Will Do
• Transitioning from CA$HLINK
• Reports
• File Transmissions
• Agency Involvement in TRS

Agency Involvement in TRS

The TRS Team believes that users know best what they need in order to complete their work. Beginning late in 2008 with a pilot program, TRS has provided formal mechanisms for Federal Program Agency (FPA) users to provide feedback on the system, reports, training, reference materials, and enrollment procedures. Drawing from FPA feedback, the TRS team has been able to make each of these aspects of TRS more user-friendly.

For example, prior to report design, feedback from a mock-up report and additional input were solicited from participants in full-day overview sessions. Subsequently, 10 volunteers from the earlier sessions reviewed prototype reports. After their input was incorporated, revised reports were reviewed by an additional 90 potential users. Members of the TRS Agency User Group will be involved in similar reviews of other reports as they are developed and tested. (See Sample Reports.)

Participants in the TRS Agency User Group meetings and “Introduction to TRS” sessions have given and will continue to give feedback to TRS project leadership. In addition, the TRS Agency Outreach Team plans to employ pilots, such as the 2008 TRS Pilot Program, wherever appropriate.

2008 TRS Pilot Program

In December 2008 TRS embarked upon its first pilot. At the time of pilot selection, TRS only contained TGAnet commercial deposit data. Consequently, potential pilot agencies were targeted based upon availability of data in TRS. A cross-section of agencies, representing a variety of agency needs, sizes, and complexity, was sought during the selection process. Large and small agencies were selected, as well as one agency which was positioned to be a GWA Reporter.

Pilot participants received access, training and a reference manual to prepare them to use the system and verify data. TRS solicited feedback on all aspects of the user experience and has subsequently made changes in both design and processes to improve usability and effectiveness. Participants in the 2008 TRS Pilot Program were:

• Department of Defense – Defense Finance and Accounting Service



• Department of Homeland Security – Citizenship and Immigration Service



• Department of Homeland Security – Immigration and Customs Enforcement



• Department of Interior – National Park Service



• Department of Commerce – National Institute of Standards and Technology



• Office of Navajo and Hopi Indian Relocation

TRS Agency User Group

The TRS Agency User Group was formed in January 2009. It is comprised of agency representatives who are knowledgeable and experienced with federal collections, reconciliation, accounting systems, and financial policy. Participants completed a full-day orientation to TRS and participate in regular conference calls, providing input to TRS project leadership.  Members of the TRS Agency User Group have provided and will continue to provide significant input throughout the development cycle of TRS.

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