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What is TGAnet? |
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How often should I view deposits? |
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TGAnet enables Federal Program Agency (FPA) users to report over-the-counter (OTC) receipts in a secure, web-based system. In addition to the summary deposit information currently required on the paper SF 215, TGAnet collects sub-total accounting information that can feed the FPA's administrative accounting systems as well as the Treasury's central accounting system (GWA). Since TGAnet's database stores both the financial and accounting data entered by the FPA deposit preparer, Financial Institutions (FIs) are no longer required to re-key the accounting information needed by Treasury into CA$HLINKII. This streamlined business process benefits all of TGAnet's stakeholders - FPAs, FIs, and FMS.
See About TGAnet for more details.
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All viewers, preparers, approvers, and confirmers should view deposits at least once a day to verify that all information is current. Also reference the "Standard Operating Procedures" in your online training course.
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Where do I go to access TGAnet? |
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How do I log in for the first time? |
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TGAnet can be accessed from the internet at:
https://www.tganet.gov
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Once you have completed TGAnet training and have received your password you will log in to TWAI to change your password and answer your secondary authentication questions at: https://www.twai.gov/twfwPublic/login.fcc.
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Are there any special equipment or internet security requirements for TGAnet training? |
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Can I re-print a deposit ticket? |
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Yes, to access TGAnet training your computer must have Flash Player
and Adobe Acrobat which you can download free. You must also have
one of the two most recent versions of Internet Explorer.
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Yes, you may re-print a deposit ticket by locating the deposit in the View/Search Deposit screens and clicking "Print". Note, you can not print a deposit ticket after a Financial Institution has taken action on a submitted deposit.
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Q. |
Who can access TGAnet? |
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What should I do if I forget my password? |
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Each user is assigned access to TGAnet by a security administrator from his/her Agency or Financial Institution. Users will be assigned permissions based on their duties in the deposit preparation process.
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Answering your secondary authentication questions will enable you to reset your password if forgotten. If you are already locked out of your account or do not remember your ID, contact the Treasury OTC Support Center at 866-945-7920 (toll free) or 302-324-6442 (local number, Delaware). Military personnel please call DSN 510-428-6824 (option 4, option 5, option 4).
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When can I start using TGAnet? |
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Will there be a summary report of all TGAnet deposits confirmed on a specific day? |
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An agency may convert to TGAnet anytime. Contact The Treasury OTC Support Center to begin the conversion process today.
See Agency Conversion
or FI Conversion for more
details.
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Yes, TGAnet offers several customizable reports including deposit activity reports by status and date.
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Do I still need to enter TGAnet deposits into CA$HLINK II or FRB CL? (FI) |
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Is there a limit to the number of users I can set up? |
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No, a deposit that is confirmed in TGAnet is automatically submitted to CA$HLINK II or FRB CL.
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There is no limit to the number of users that can be set up in TGAnet for an Agency or Financial Institution. The number of users set up for each location is determined by each PLSA and LSA.
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How will the Financial Institution know whether a deposit is to be entered into CA$HLINK II or TGAnet? |
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What would I do in the unlikely event that TGAnet is unavailable? |
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All SF215 deposits must be entered into CA$HLINK II. A TGAnet deposit ticket indicates that manual entry into CA$HLINK II is not needed.
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TGAnet should always be available to assigned users with exception to scheduled TWAI and TGAnet outages for maintenance. These outages will be communicated well in advance. If you should ever experience unexpected difficulties accessing the program see the "contingency document" at Related Resources.
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Q. |
How are return items to be handled? (FI) |
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How long is data stored for review? |
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Deposit confirmers can complete return item adjustments for all returned items. The agency will be able to view the adjustment in TGAnet.
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Each accounting specialist will define how long TGAnet will display deposit information for their Agency on the View deposits screen. In addition, all deposit information is stored indefinitely by TGAnet, and can be accessed on the Search Deposit screen.
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How is an Agency notified when a Financial Institution changes the status of a deposit? |
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What is a TAS? |
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When a deposit is confirmed, rejected or adjusted both the Agency and Financial Institution can view this information using the View/Search Deposits Screens.
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A TAS is a Treasury account symbol that represents a category or source of collections.
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During the conversion process, will there be communication between each Agency and Financial Institution? |
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What is the difference between the "voucher date" and "deposit date"? |
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Yes, the conversion process encourages interaction between Agency and Financial Institution. Most Agencies will contact their Financial Institutions for account information prior to conversion.
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The voucher date represents the date that an Agency presents or mails a deposit to its Financial Institution. The deposit date represents the date the Financial Institution sends the deposit to CA$HLINK II. While these two dates will usually be the same, the two must be distinguished to record any differences.
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How will Agencies and Financial Institutions be informed of changes? |
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If I confirm a deposit with the wrong CAN, how can I correct it? (FI) |
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The Treasury OTC Support Center plans to work very closely with each TGAnet Agency and Financial Institution to ensure that all changes are communicated early and often through the Treasury OTC Support Center.
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A Deposit Confirmer can change the CAN on a confirmed deposit in TGAnet by selecting "update" if the deposit has not been swept to CA$HLINK II. If the deposit has been swept to CA$HLINK II, a Confirmer can change the CAN by selecting "edit" but must also contact CA$HLINK II to complete the adjustment.
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What is TWAI? |
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How will conversion schedules be communicated? |
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TWAI stands for the Treasury Web Application Infrastructure. TWAI is an environment that houses Treasury Web applications of all types including TGAnet. TWAI UPS, or TWAI User Provisioning Service, offers security administrators the ability to control user access to their applications in TWAI.
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The Treasury OTC Support Center will work with each Agency to create a conversion schedule. Financial Institutions will be notified of conversion as Agency TGA account holders are identified.
See Agency Conversion
or FI Conversion for more details.
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Who can I contact if I need additional assistance with TGAnet or TWAI? |
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Are there any special computer or internet requirements for TGAnet? |
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For all questions concerning TWAI as it pertains to TGAnet, please contact:
Treasury OTC Support Center
Phone: (866) 945-7920 (toll free)
Phone: (302) 324-6442 (local number, Delaware)
Military DSN: (510) 428-6442 (option 4, option 5, option 4)
E-mail: FMS.OTCChannel@citi.com
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Yes, you must have one of the two most recent versions of Internet Explorer to use TGAnet.
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