For information on OTCnet, please contact the following teams or individuals. To download a printable OTCnet Contact Guide, click here.
The OTCnet Customer Service Team
Toll free phone: (866) 945-7920
Toll phone: (302) 323-3159
DSN phone: (510) 428-6824, Options 1, 2, 4
The Deployment Team assists each agency in the OTCnet onboarding process and in the creation or expansion of new endpoints for both deposit processing and check capture.
Phone: (703) 377-5586
The Security Team is responsible for setting up all new Primary Local Security Administrators (PLSAs), initial authorizing of Local Security Administrators (LSAs) and assisting agencies with the provisioning of new users.
Phone: (866) 945-7920; option 5
Reginald McKinney, OTCnet Business Lead
Phone: (202) 874-6893
Tameka Leonard, OTCnet Financial Program Specialist
Phone: (202) 874-5291
Collections Information Repository (CIR)