Important ASAP Notices

Important ASAP Message for all Users:

SFC Notice:

The San Francisco Financial Center (SFC) has moved to a new location as of December 6, 2004 and their telephone number and mailing address has changed.

The SFC will keep the last four digits of their current telephone numbers. The new area code and prefix is (510) 594 - XXXX. New contact information for the ASAP web site has been updated.

Training Application Update:
March 25, 2005

Please be aware that the training application is unavailable at times. The training application is currently housed in a test environment and testing sometimes brings the environment down, making training unavailable. We plan to move the training application to its own environment where testing will not impact availability. For now, the training environment should be available consistently on the following days:

2005

• June 14, 15, 28, 29

While these dates are set aside for training, you may still encounter difficulties accessing the training system. The training application will continue to be available on all other days as testing permits. We apologize for the inconvenience and will work diligently to resolve the issues as soon as possible.

We are aware that some users have been experiencing difficulty with ASAP.gov redirecting users to the homepage and displaying "page not found" error messages while trying to complete a transaction. This problem is experienced when using Internet Explorer Version 6.02, Update Version Q832894.

If you are experiencing this problem, you will need to download a patch to your browser. Please click the link below and follow the instructions for downloading the patch. Note that you may need assistance from your IT department or system administrator.

Internet Explorer Update Version Download