FMS Systems Access

Links to Information on FMS Systems for
Federal Program Agencies and Financial Institutions

The table below contains enrollment and contact information for FMS online applications.

Application/
Enrollment Information

Contact:
General Questions

Contact:
Application Questions

System Requirements

Accounting
CARS
Enrollment Forms
(202) 874-8599
luz.davila.lopez@fms.treas.gov
(877) 440-9476
GWA-CRM@fms.treas.gov
Minimum browser requirement:

Internet Explorer 6.0 or 7.0
FACTS I
Enrollment Forms
(202) 874-6471
andrea.cherry@fms.treas.gov
(202) 874-9926
john.wright@fms.treas.gov
System requirements:

XP operating system
Internet Explorer 6.0 or 7.0
FACTS II
Enrollment Forms
(202) 874-9877
arlene.johnson@fms.treas.gov
(202) 874-8270
goals.help@fms.treas.gov
Recommended system requirements for FACTS II:
1) Pentium Processor
2) 32 MB RAM
3) SVGA monitor and video card
4) Mouse (with right and left buttons)
5) 56 KB modem
6) Analog telephone line for data calls, like those used by FAX machines
7) Microsoft Windows 9x, and Windows NT 3.51 will be supported
8) Web Browser
GFRS
Enrollment Forms
(202) 874-9870
holden.hogue@fms.treas.gov
(202) 874-9918
manijeh.poorahrab@fms.treas.gov
System Requirements:

Microsoft Windows XP
Internet Explorer (IE) 6.0 or 7.0
*If your operating system is Microsoft Windows Vista, please contact (202) 874-9918 for specific instructions on how to access GFRS*
GOALS II
Enrollment Forms
(202) 874-9792
leroy.larkins@fms.treas.gov
(202) 874-8270
goals.help@fms.treas.gov
Recommended system requirements for GOALS II:

Fast, high capacity Pentium or higher
Windows 95, 98, 2000, or NT Operating Systems
Access to the Internet
Access to Netscape Navigator 4.75 or 4.76 or Microsoft Internet Explorer 5.0 or 5.5
IFCS
Enrollment Forms
(202) 874-9870
holden.hogue@fms.treas.gov/td>
(202) 874-9925
belinda.thompson@fms.treas.gov
Internet access and a valid user ID and password
IPAC
Enrollment Forms
(202) 874-9864
jim.jenkins@fiscal.treasury.gov
1 (866) 809-5218
ipac@stls.frb.org
IPAC supports the use of Microsoft Internet Explorer versions 5.0, 5.5 and 6.0.
SAM
Enrollment Forms
(202) 874-6179
jeffrey.hoge@fms.treas.gov
1 (877) 255-9033
sam_tsc@stls.frb.org
Minimum browser requirement:

Internet Explorer 6.0 or 7.0
STAR
Contact Pam Chase at (202) 874-8905 or pam.chase@fms.treas.gov to initiate enrollment
(202) 874-9816
(202) 874-8905
susan.markland@fms.treas.gov
pam.chase@fms.treas.gov
(202) 874-8905
pam.chase@fms.treas.gov
Internet access and a SecurID or PIV card
TROR
Enrollment Forms
(202) 874-9051
terrence.prince@fms.treas.gov
(202) 874-8933
(205) 912-6205
brenda.ellis-general@fms.treas.gov
steve.jacobs@fms.treas.gov
Internet access and a valid user ID and password
Collections
Card Acquiring Service
Enrollment Forms
(202) 874-0807
dena.corson@fms.treas.gov
(202) 874-0807
cardacquiringservice@fms.treas.gov
dena.corson@fms.treas.gov
Minimum browser requirements:

Internet Explorer 6 or higher
Mozilla 1.4 and 1.75
Firefox 1.5 or higher
Mac OS X users may use Safari 1.2 or higher
CA$HLINK II
(Federal Program Agencies)
Enrollment Forms

(Financial Institutions)
Enrollment Forms
(202) 874-7132
tamara.whitaker@fms.treas.gov
(800) 346-5465
cashlink2@pnc.com
Click here for connectivity, hardware and software requirements.
CMIAS
Contact CMIAS POC's to initiate enrollment
(202) 874-6751
victor.poore@fms.treas.gov
Internet access and a valid user ID and password
Credit Gateway
To initiate account setup, contact Randolph Maxwell at (202) 874-3720 or
randolph.maxwell@fms.treas.gov or settlement.services@fms.treas.gov
(202) 874-1251
bill.brushwood@fms.treas.gov
1 (877) 815-1206 or
(314) 425-1841 (operational issues)
(202) 874-3720 (general inquiries)
customer.care@usbank.com (operational issues)
randolph.maxwell@fms.treas.gov or
settlement.services@fms.treas.gov (general inquiries)
See TRS system requirements (this page)
ECP
Forms are available by calling Customer Support at (866) 855-5735
(202) 874-6754
craig.sadick@fms.treas.gov
(866) 855-5735 or
(302) 323-3935
fms.mca@citi.com
Minimum browser requirements: Internet Explorer versions 7.0 and 8.0
EFTPS
Enrollment Forms
(202) 874-5784
russell.kuehn@fms.treas.gov
(800) 555-4477
eftps.questions@fms.treas.gov
EFTPS supports Microsoft Internet Explorer for Windows and Mozilla Firefox for Windows
OTC Channel Applications
(PCC OTC, TGAnet, TT&L plus)
Enrollment Forms
(202) 874-2138
bonnie.ray@fms.treas.gov
1 (866) 945-7920
fms.otcinformation@citi.com
Click here for OTCnet system requirements
Pay.gov
Enrollment Forms
(202) 874-6940
marshall.henry@fms.treas.gov
1 (800) 624-1373
pay.gov.clev@clev.frb.org
Minimum browser requirements:

Internet Explorer 6 or higher
Mozilla 1.4 and 1.75
Firefox 1.5 or higher
Mac OS X users may use Safari 1.2 or higher
TRS
Enrollment Forms
(202) 874-7132
tamara.whitaker@fms.treas.gov
(301) 699-6814
trsagencyoutreach@pnc.com
Must have one of the two most recent versions of Internet Explorer
Debt Collection
DebtCheck
Contact Debt Program Division at (202) 874-6810 to initiate enrollment
(202) 874-6859
(202) 874-7081
alyssa.riedl@fms.treas.gov
horace.tate@fms.treas.gov
(202) 874-6810
Comment Form
Internet access and a valid user ID and password
FedDebt
Enrollment Forms
(205) 912-6508
(202) 874-5879
scott.smith@fms.treas.gov
richard.burnham@fms.treas.gov
(888) 826-3127
FedDebt.questions@fms.treas.gov
Internet access and a valid user ID and password
TOP
Enrollment Forms
(202) 874-7081
horace.tate@fms.treas.gov
1 (800) 304-3107
Comment Form
Internet access and a valid user ID and password
Payments
ASAP
(Federal Program Agencies)
Enrollment Forms

(Recipient Organizations)
Enrollment Forms
(855) 868-0151, option 2, option 3
kfc.asap@fms.treas.gov
(816) 414-2177
michele.nokes@fiscal.treasury.gov
Minimum browser requirements:

IE 6.0 (Recommended)
Mozilla Firefox 1.5 or greater
Mozilla 1.7 or greater
Netscape 7.0
ETA
(Financial Institutions)
Enrollment Forms
(202) 874-6926
shirley.hopkins@fms.treas.gov
1 (888) ETA-FRBK (3725)
https://www.eta-find.gov
Minimum browser requirement:

Internet Explorer 6.0
ETA
(Individuals)
Enrollment Forms
(202) 874-6926
shirley.hopkins@fms.treas.gov
1 (888) 333-1795
(option 5 then 3)
https://www.eta-find.gov
IPP
Contact Customer Support Team at (866) 973-3131 or ippgroup@bos.frb.org to initiate enrollment
(202) 874-3685
pavita.murthi@fms.treas.gov
1 (866) 973-3131
IPPgroup@bos.frb.org
Internet access and a valid user ID and password
ITS.gov
Kansas City Financial Center Financial Operations (816) 414-2125 or kfcfssbfo@fms.treas.gov to initiate enrollment
(202) 874-6762
alexa.urban@fms.treas.gov
(816) 414-2125
kfcfssbfo@fms.treas.gov
Minimum prerequisites for user access to ITS.gov application:

1) Computer with Windows XP or Windows 7
2) Internet Explorer version 6 or higher (ITS.gov doesn't support other browsers e.g. Mozilla Firefox, Google Chrome)
3) Completed ITS.gov User Enrollment forms
4) Signed ITS.gov Rules of Behavior form (submit electronically via e-mail)
5) Completed PKI Certificate Action Request Forms
6) FMS-issued PKI token
7) Install FMS PKI set up CD
JFICS
 
(202) 874-7119
laura.carrico@fms.treas.gov
(202) 874-3985
(202) 874-3987
kimberly.smith@fms.treas.gov
yvette.camp@fms.treas.gov
Internet access and Public Key Infrastructure (PKI)

*Agency users complete and return the Fiscal Service PKI Certificate Action Request form to FMS. FMS then issues a Public Key Infrastructure (PKI) certificate to users on a USB port enabled fob*
PACER
Contact Customer Support at pacer.question@fms.treas.gov to initiate enrollment
(202) 874-9138
david.winters@fms.treas.gov
(304) 480-7777
pacer.questions@fms.treas.gov
Click here for PACER system requirements
PIR
Enrollment
PIR.Agency.Outreach@fms.treas.gov (816) 414-2340
pir.help.desk@fms.treas.gov
Minimum browser requirements:

Internet Explorer 6.0 or above
Public Key Infrastructure (PKI) or PIV Card
SPS
Enrollment Forms
(202) 874-6576
richard.bauder@fms.treas.gov
Click here for SPS system requirements
TCIS
Enrollment Forms
(202) 874-7913
ronald.cymbor@fms.treas.gov
(202) 874-6280
TCISInfo@fms.treas.gov
Minimum computer requirements:

1) Internet Explorer 6.0 and above. Public Key Infrastructure (PKI), requirements are tied to the Internet browser (Internet Explorer 6.0 and above).
2) Windows 2000 and XP
3) Minimum hardware requirements for accessing the computer based training (CBT) CD Rom
   Last Updated:  March 31, 2014