Introduction: will provide the financial institutions with the following:
A copy of the original Request for Refund (Check Reclamation) and/or the Notice of Direct Debit (Duplicate)
A copy of the claim; if applicable
Conditions: Before requesting information, the financial institution must be aware of the following items:
How To Notify FMS That Reclamation Notice Is Not Your Item
Send an e-mail to: ckrecl@fms.treas.gov informing FMS that your financial institution did not present the check for payment. (Note: Do not send bank protests to this e-mail address)
Requesting Information
Procedure: The table below shows how to request:
claim copy;
duplicate Request for Refund (Check Reclamation) and/or the Notice of Direct Debit,
other types of information from the Financial Management Service
STEP
ACTION
1
Send an e-mail to the Financial Management Service ckrecl@fms.treas.gov stating specifically what information is needed. Note: If FMS furnishes a sequence number and deposit date, then a check image will not be provided.
The e-mail must reference the check symbol and check serial number so the check can be identified in the FMS system.
2
Retain a copy of the Request for Refund (Check Reclamation) and/or the Notice of Direct Debit (U.S. Treasury Check Reclamation)
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