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Debt Management Services

Centralized Receivables Service (CRS) Pilot

Goals and Objectives

The CRS pilot initiative supports the Department's goal to effectively manage the U.S. government's finances. The primary objective of the CRS Pilot is to collect sufficient data to determine if it is in the federal government's best interest to permanently establish the CRS and how such service should be structured to deliver on the following objectives:

  • Increasing collection of current pre-delinquent receivables
  • Reducing the volume of delinquent debts
  • Reducing agency cost of collection activities to enable agency focus on mission
  • Leveraging of industry leading practices and techniques
  • Establishing a standardized federal government accounts receivable servicing approach, and
  • Maintaining a centralized data repository accessible government-wide

Benefits

  • Standardized pre-delinquent collection methods
  • Consolidated and automated government accounts receivable (A/R) processes, reducing collection costs for better government efficiency
  • Easy integration of existing applications such as Pay.gov and CIR for effective collection strategy
  • Timely and seamless transfer of delinquent debt to DMS, with full comprehensive documentation, decreasing debt maintenance by government agencies
  • Furthering the government-wide all-electronic initiative
  • Improved data quality and visibility of money due the government

   Last Updated:  September 26, 2013

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