Debt Management Services

Centralized Receivables Service (CRS) Pilot

Pilot Agency Support

• Agency Pre-Onboarding Questionnaire (102 kb)
  The Pre-Onboarding Questionnaire is used to gather specific program information from a Federal Program Agency to determine the viability of a particular program as a candidate for participation in the CRS pilot program. The form assists in documenting the current state of receivables management, and helps to assess the agency's/program's needs and objectives that may be resolved through the use of the CRS service.
  
  
• CRS Access Request Form (345 kb)
  This form is used to request access to the Centralized Receivables Service (CRS) system.
  
  
• Authorization for Release of Information – Form 14 (80 kb)
  The purpose of this form is to give a third party authorization to discuss client information.
  
  
• CRS Fact Sheet (159 kb)
  The Fact Sheet provides an overview of CRS background, approach, benefits, features, and servicing scope of the program.