Recipient Organizations: Enrollment Common Questions

• General/Policy
• Enrollment
• Equipment and Browser Requirements

1. How does an organization enroll in ASAP?

• The Federal Enrollment Initiator starts the enrollment process by identifying the Recipient Organization to be enrolled and entering the DUNS, TIN, type of organization and the point of contact information.
• Unique DUNS, TINS and emails are required.
• The role of the Point of Contact is critical to the ASAP.gov enrollment process.
• The RO Point of Contact confirms that information entered by the enrollment initiator and is responsible for identifying the recipient organization’s officials.
• The Head of Organization approves the officials identified by the point of contact.
• The Authorizing Official is responsible for confirming the recipient organization’s information and identifying the users who need access to the ASAP.gov application.
• The Financial Official is responsible for entering the bank account information for the recipient organization.
• Once all of the above tasks are completed, the application will notify the Federal agency that the organization enrollment has been completed and they can create and fund accounts.

Instructions for enrolling using paper forms can be found in the Enrollment Handbook for Payment Requestor/Recipient Organization and the instructions for enrolling via the Internet will be provided by the Regional Financial Center.

2 . What forms need to be completed for organizations to enroll in ASAP?

The following forms must be completed and submitted to your servicing Regional Financial Center via the Internet or by paper:

• ASAP Officials Authorization form
  
  
• ASAP Organization Enrollment and User ID Request Form
  
  
• ASAP Bank Information Form

Voice Response System users only must contact their servicing Regional Finance Center to obtain these forms.

3. Where can I get the enrollment forms?

All paper forms are available on the Financial Management Service, ASAP Homepage or by request from your servicing Regional Financial Center. Instructions for enrollment via the Internet are obtained from your servicing Regional Financial Center.

4.Who should sign the ASAP Paper Forms?

5. What are the procedures if the recipient banking information changes?

The Recipient Organizations, Financial Officical should log onto ASAP.gov, select the enrollment tab then make the necessary changes.

6. How can an organization determine their servicing Regional Financial Center (RFC)?

The servicing Regional Financial Center is determined by the location of the Recipient Organization's state capitol. For example, if your organization is located in a state with a state capitol in the Eastern time zone, users should call the ASAP Customer Support staff at the Philadelphia RFC. If your organization is located in the central time zone, users should call the ASAP Customer Support staff at the Kansas City RFC. If located in the Mountain and Pacific time zones (and time zones further west), users should call the ASAP Customer Support staff at the San Francisco RFC.

7. What do we do to obtain a User ID for a new ASAP Users?

The Recipient Organizations, Authorizing Officical should log onto ASAP.gov, select the enrollment tab thenidentify the new user.

8. What do we do if we want to delete a ASAP User ID?

The Recipient Organizations, Authorizing Officical should log onto ASAP.gov, select the enrollment tab then make the necessary changes to delete the user.