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ASAP Logo

ASAP Contacts

Regional Financial Center Time Zone Phone Number Business
Hours		 Mailing
Address
Philadelphia Eastern (215) 516-8021 7:30 a.m - 4:00 p.m. P.O. Box 51317
Philadelphia, PA
19115-6317
Kansas City Central (816) 414-2100 7:30 a.m - 4:00 p.m. P.O. Box 12599-0599
Kansas City, MO
64116-0599
San Francisco Mountain or Pacific (510) 594-7182 7:30 a.m - 4:00 p.m. P.O. Box 24700
Oakland, CA
94623-1700


Password Resets:

To have either your ASAP.gov or Voice Response System password reset, please contact the Richmond Federal Reserve Bank's Help Desk at (804) 697-8384.

ASAP Staff Listing
Washington Office-ASAP Development: Responsible for coordinating the development of ASAP.gov internet application with the Richmond Federal Reserve Bank as well as coordinating customer issues with the ASAP Customer Board
Contact Phone Number E-mail Address
Cheryl Murray,
Project Manager		 (202) 874-6467 Cheryl.Murray@fms.treas.gov
Myron Pinkney (202) 874-6661 Myron.Pinkney@fms.treas.gov
Jaketha Robinson (202) 874-7138 Jaketha.Robinson@fms.treas.gov
Washington Office-ASAP Operations: Responsible for the overall RFC operational coordination of ASAP as well as coordinating customer issues with Federal Program Agencies and other user groups
Contact Phone Number E-mail Address
Carol Cole, Manager (202) 874-6542 Carol.Cole@fms.treas.gov
Faye Allen (202) 874-7113 Faye.Allen@fms.treas.gov
Kansas City Financial Center: Responsible for enrollments, customer support, and operational issues for state capitols in the central time zone
Contact Phone Number E-mail Address
Julie Jensen (816) 414-2102 Julie.Jensen@fms.treas.gov
KFC ASAP Help Desk (816) 414-2100 kfcfssbfo@fms.treas.gov
Philadelphia Financial Center: Responsible for enrollments, customer support, and operational issues for state capitols in the eastern time zone or organizations located in Puerto Rico or the Virgin Islands
Contact Phone Number E-mail Address
Deborah Jackson, Project Lead (215) 516-8027 Debbie.Jackson@fms.treas.gov
Diane Jackson (215) 516-8028 Diane.Jackson@fms.treas.gov
San Francisco Financial Center: Responsible for enrollments, customer support, and operational issues for state capitols in the mountain or pacific time zones or time zones further West.
Contact Phone Number E-mail Address
Linda Youngblood,
Project Lead		 (510) 594-7188 Linda.Youngblood@fms.treas.gov

   Last Updated:  March 01, 2011

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