Austin Financial Center

Training & Events

Customer Advisory Board

The Austin Financial Center (AFC) established a Customer Advisory Board (CAB) to provide our customers a forum where ideas, concerns, and suggestions can be shared and discussed; and to have input into program planning and product development. The benefit to all is in strengthening relationships and ensuring ongoing communications.

If you have any questions regarding the Customer Advisory Board, please contact Joan Harper at (512) 342-7307 or Adriana Pena at (512) 342-7354

Customer Advisory Board Meeting

• 2009 CAB Presentation Materials
• 2008 CAB Presentation Materials
• 2007 CAB Presentation Materials

Agency Forum

The Financial Management Service (FMS), Austin Financial Center is hosting an Agency Forum on August 12-13, 2009 from 9:00 a.m. to 4:00 p.m. daily on Electronic Payments and Collections at the Dallas Federal Reserve Bank in Dallas, Texas.

AFC conducts annual Agency Forums to support the federal program agencies (FPAs) it serves to improve its financial operations, meet EFT performance goals, and reduce government costs associated with federal payments and collections. The two day session provide information about electronic programs and innovations developed by Treasury to help the FPAs serve their customers more efficiently and to enhance their overall cash management processes.

Registration
To register, please complete the on-line registration form. Space is limited on a first come, first served basis. The deadline to register is Friday, July 24, 2009

AFC Agency Forum Invitation

AFC Agency Forum Agenda Draft
(40 KB)

Location
Federal Reserve Bank
2200 Pearl Street
Dallas, Texas 75201

Directions to Federal Reserve Bank of Dallas
(16 KB)

Hotel Information and Directions
Adolphus Hotel
1321 Commerce Street
Dallas, Texas 75202

Note: There is a Super Shuttle Airport service that serves both DFW International and Love Field to all downtown hotels for approximately $17 each way. Taxi Service is always available from Love Field, a cab ride would cost $20 and from DFW International it is about $50 each way.

If you have any questions, please contact Adriana Pena at (512) 342-7354 or Joan Harper at (512) 342-7307 or Gay Wallace at (512) 342-7288 or send by email to AFC Agency Forum

• 2008 Agency Forum Presentation Materials
• 2007 Agency Forum Presentation Materials

VA/Treasury Meeting

AFC hosts annual meetings with the Department of Veterans Affairs to exchange information, build stronger relationships between the AFC and the VA, and take part in discussions concerning VA business processes as they relate to FMS. Discussions also include FMS' present efforts concerning its products, services, and new initiatives.

VA/Treasury Meeting

November 3-4, 2009
Hilton Garden Inn, Austin Downtown
Austin, Texas

Registration information, tentative agenda topics and hotel arrangements will be made available at a later date.

For more information, please call Joan Harper at (512) 342-7307, Gay Wallace at (512) 342-7288 or Adriana Pena at (512) 342-7354

• 2008 Department of Veterans Affairs/Treasury Presentation Materials
• 2007 Department of Veterans Affairs/Treasury Presentation Materials

2009 Training Schedule

For financial institutions: If you are interested in Green Book training, please contact us at (512) 342-7300.

Greenbook Training